Getting e-maintain — Delivery, Hosting, Licensing & Support
e-maintain is delivered as a cloud-based platform and set up around your operation — your choice of hosting, your data migrated in, your team trained and supported. Here is how the whole journey works, from first deployment to day-to-day support.
Book a DemoCloud-Based Delivery
e-maintain is a cloud solution: your team signs in from a browser or the mobile app and everything is there — no client software to install and maintain on every workstation, no servers your maintenance team has to look after. Web, iOS, and Android access means the platform reaches everyone from the control room to the field, and updates reach you without disruptive upgrade projects.
- Access from any modern browser, plus the iOS and Android mobile apps
- Nothing to install or patch on end-user machines
- One live system shared by every site, team, and interface
- Platform updates delivered without upgrade projects on your side
Hosting Options
Cloud-based does not mean one-size-fits-all. e-maintain can be hosted where your organization needs it to be — on a major public cloud, on dedicated servers, or inside your own infrastructure when data-residency or policy demands it.
- Oracle Cloud Infrastructure
- Google Cloud
- Amazon Web Services (AWS)
- Microsoft Azure
- Dedicated servers
- On-premises deployment within your own infrastructure
Security
Maintenance data is operational data — who did what, where, and when across your facilities. e-maintain protects it with the same discipline it brings to your operations: access is controlled by role, activity is recorded, and your data is backed up.
- Role-based access control — every user sees and does only what their role allows
- Complete activity records — every request, work order, and change is documented from creation to completion
- Regular data backups, with hosting-level protection matched to the option you choose
- Compliance-ready documentation and audit trails, built into the platform itself
Licensing & Renewal
e-maintain is licensed as a subscription scoped to your operation — the modules, users, and sites you actually need, agreed up front with no hidden extras. As your operation grows, the license grows with it.
- Subscription licensing scoped to your modules, users, and sites
- Straightforward renewal — review your scope, adjust it if your operation changed, and continue
- Scale up mid-term when you add teams, sites, or modules
- Commercial terms agreed before deployment — talk to our team for a proposal tailored to your operation
Professional Services & Data Migration
Software alone doesn't digitize an operation — implementation does. Our team configures e-maintain around the way you already work and brings your existing records with you, so you start with your history, not an empty system.
- Implementation and configuration around your assets, sites, teams, and workflows
- Data migration from legacy systems and spreadsheets into e-maintain
- Entity and workflow setup — your structures, forms, and processes built in from day one
- Training for administrators, technicians, and end-users on their respective interfaces
After-Sales Support
Going live is the beginning, not the end. e-maintain customers get ongoing support from the team that built and configured their system — people who know your setup, not a generic ticket queue.
- Direct support channels — reach the team by email or phone
- Regional presence across the UAE, Saudi Arabia, and Lebanon
- Help with configuration changes as your operation evolves
- Guidance on getting more out of the platform as new capabilities arrive
Get Service
How e-maintain is delivered: cloud-based CMMS-CAFM platform, your choice of hosting (Oracle, Google Cloud, AWS, Azure, dedicated or on-premises), security, licensing, data migration, and after-sales support.
Free demo. No commitment.