Where is your head office?
e-Maintain (e-maintain.com) is a product fully developed by Bitminds IT Solutions LLC (bitminds.ai), a company headquartered in Dubai, UAE. Our main office is located at Business Bay, Bay Square Building 4, Level 2, Dubai, UAE, PO Box 23304. We have presence in the region (Dubai, Saudi-Arabia and Lebanon), and our team is actively engaged in providing top-notch support and continuous improvements for our solutions.
Who developed and supported the software?
e-Maintain is entirely developed from the ground up by the in-house team at Bitminds IT Solutions. Our team consists of experienced developers, architects, and support engineers who handle all aspects of the software’s lifecycle, including development, maintenance, updates, and client support. This allows us to ensure high-quality standards, flexibility, and swift response to any specific customer needs.
What sort of database does it use, and where is it?
From an architectural perspective, e-Maintain supports multiple types of databases, providing the flexibility to meet a wide range of customer requirements. The system can integrate with popular databases such as MySQL/MariaDB, PostgreSQL, Oracle, and Microsoft SQL Server. Our standard installation typically uses MariaDB for its robustness and performance. The database can be hosted either in the cloud or on-premise, depending on the deployment model chosen by the customer.
What sort of implementation is supported?
e-Maintain supports both cloud-based and on-premise implementations. The choice of deployment model depends on the customer’s infrastructure preferences, security policies, and operational requirements. Our team works closely with customers to assess their needs and provide guidance on the best implementation approach.
Is this related to eMaint owned by Fluke?
While the names may sound similar, e-Maintain is a completely independent solution developed by Bitminds Solutions. It is not affiliated with eMaint by Fluke. However, like eMaint, our product is designed to facilitate efficient asset and maintenance management with robust features tailored to optimize operations, reduce downtime, and enhance overall performance.