e-maintain features based on users role

e-maintain as platform offers varieties of features to fit the role of each user. The main users of e-maintain platform are: Admins (Managers and Operators) who usually use the web interface of the e-maintain platform, Technicians who use the Mobile App of e-maintain platform and Customers who use a specific tailored Mobile App

e-maintain Admins (Managers | Operators)

e-maintain Technicians

e-maintain Customers

Admins (Managers and Operators)

  • Customers Requests
  • Technician Location (GPS, Status, Active Time, Details, Assign a job)
  • Activity Logs (Accepted Requests, Active Job, Done Job, Report Submit, and more)
  • Maintenance Status
  • KPIs (Quality Service, Productivity, Customer Satisfaction)
  • Technicians, Customers, and Equipments Lists
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e-maintain Technicians (Mobile App)

  • New Jobs Requests from Operator / Team Leader
  • Ability to Accept or Reject requested Jobs
  • Organized & categorized jobs list
  • Split jobs to small tasks and check them one by one with scanning proof
  • Add new job in case needed
  • Check upcoming jobs calendar
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e-maintain Customers (Mobile App)

  • View and edit registered locations for maintenance
  • View and edit registered equipments for maintenance
  • Request new Breakdown Job
  • Get ETA about technician arrival
  • Register new locations & equipments
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